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Federal and state returns are processed by two completely separate entities. The fact that one--either the IRS or the state-- requires identity verification has nothing to do with the other.
TurboTax did not say your refund was "approved." TurboTax says your return was accepted. Those words have different meanings.
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
If either the IRS or your state requests that you verify your identity, then you have to follow their instructions and provide the information they request. TurboTax cannot help you with that. You have to do that for yourself. If you do not verify your identity when they request it, you will not receive your refund.
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