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gnballard
New Member

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

 
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3 Replies
AkinaLO
Intuit Alumni

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

Please try refreshing your browser and even try using a different browser, clearing your cache, and deleting your cookies.  

 

Here are two articles below that will show you how to clear your cache and delete cookies.  

How to clear your cache - Community  

How do I delete cookies? - Community  

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Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

What if you are on the desktop app?

CarissaM
Intuit Alumni

Why do I receive a message that says We're experiencing internet transmission problems when I click transmit returns ?

If you are on the desktop, please follow the instructions here to update your software. 

 

Please let us know if you are still having issues. @121619614961 

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