Why do I get error TT3021when trying to update?

Forum|Forum|5 years ago
March 17, 2021
1 reply
20 views

When trying to update my newly installed (and reinstalled as suggested) Turbotax 2020, I get error code TT3021. How can this be corrected?

TurboTax Online

JeanneLO

Level 14

Try manually installing TurboTax instead by following these instructions: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

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dalemullenmain-gAuthor

Level 2

Hello:
As the entire TurboTax set up has become so cumbersome, the "thumbs up" didn't seem to work, at least on my end. However, thank you for your reply and information.
I scrapped the disk I purchased and downloaded TurboTax directly from the web site. As of yet, I've not been asked to update but when I do, if the problem continues, I'll try your approach.
Thank you.