why do i get charged to e-file?

[geo9]

Why does it say i can e-file for free but it says i can pay by credit card or i can pay with my refund?  I already paid for the software.

[SForrestLO]

Are you using CD/Download? If so, if you are filing a state return there is a fee to e-file.

TurboTax CD/Download

• Free Federal E-file Included — Free e-file of your federal tax return is included with your purchase of TurboTax CD/Download.
• E-file Multiple Returns — Prepare and e-file up to five (5) federal tax returns at no additional cost. (This is the maximum returns limit set by the IRS.)
• E-file State Return(s) — E-file your state return(s) for only $24.99$19.99 per state return.** You may e-file up to three (3) state returns per federal tax return.
• or Print and Mail Your Return(s) — Print as many copies of your federal and state returns as you need for free when you purchase TurboTax CD/Download.

https://turbotax.intuit.com/modals/efile-desktop/

[lavila12345]

Seems to me I've already e-filed over 5 fed returns w/o an additional charge. Is that possible?

[VolvoGirl]

Yes if you didn't do a state return.

[lavila12345]

Thanks!

[No_Names_Please]

When completing my State e-file, the fee shown is $19.99 + state sales tax.  I am then taken to the Intuit website where I log in, when I go to pay by credit card, the e-file fee is $24.99 + state sales tax.  Why am I to be charge more then originally stated in the software I purchased?

[VolvoGirl]

There was a price increase on March 1 (every year).  The early prices expired.   Have you updated your program?  It should have shown the 24.99 on the first screen.  

[MayaD]

The fee to e-file the state return went up from $19.99 to $24.99 on 03/01/2020.

[DoninGA]

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@No_Names_Please wrote:

When completing my State e-file, the fee shown is $19.99 + state sales tax.  I am then taken to the Intuit website where I log in, when I go to pay by credit card, the e-file fee is $24.99 + state sales tax.  Why am I to be charge more then originally stated in the software I purchased?

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You have not updated your software.  There was a price change effective on March 1.  The state e-file charge is currently $24.99.  You can avoid this charge by printing and mailing the state tax return.

Click on Online at the top of the desktop program screen.  Click on Check for Updates.

[No_Names_Please]

Thanks for the clarification regarding price increase.  Also, I have updated my software multiple times (it asks me each time I open TurboTax Deluxe) .  In fact I just updated today before responding to this post and the price on the "file return" for state still has $19.99