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Level 1
February 29, 2020
Question

why do i get charged to e-file?

  • February 29, 2020
  • 1 reply
  • 2 views

Why does it say i can e-file for free but it says i can pay by credit card or i can pay with my refund?  I already paid for the software.

    1 reply

    SForrestLO
    Level 11
    February 29, 2020

    Are you using CD/Download? If so, if you are filing a state return there is a fee to e-file.

     

    TurboTax CD/Download

    • Free Federal E-file Included — Free e-file of your federal tax return is included with your purchase of TurboTax CD/Download.
    • E-file Multiple Returns — Prepare and e-file up to five (5) federal tax returns at no additional cost. (This is the maximum returns limit set by the IRS.)
    • E-file State Return(s) — E-file your state return(s) for only $24.99$19.99 per state return.** You may e-file up to three (3) state returns per federal tax return.
    • or Print and Mail Your Return(s) — Print as many copies of your federal and state returns as you need for free when you purchase TurboTax CD/Download.

    https://turbotax.intuit.com/modals/efile-desktop/

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    Level 2
    March 28, 2020

    Seems to me I've already e-filed over 5 fed returns w/o an additional charge. Is that possible?

    VolvoGirl
    Level 15
    March 28, 2020

    Yes if you didn't do a state return.