turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

bbid
New Member

why "confirm payment" when no payment owed (free form, refund)

I finished entering everything and was brought to the File page. On it, it shows a refund for both federal and state, and has recommended extras that I have not checked. I was able to use the free form because it is a very simple situation: single, employee, no special circumstances, no kids, no education, no health exchange purchases—no reason to have to pay anything since it says both the Federal and State filing are free with the simple form. Yet on this page, to continue, the only button is "Confirm Payment". I am afraid to proceed not knowing why it is asking me that. It doesn't show an amount. Does it always show that even if there is no payment needed? I went through the checklist I found online to make sure I didn't add anything, and I cant find anything that was added.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question