Why cant i delete and start over

posted

i cant finish my taxes i cant get my messages on email for a confirmation code can you help me delete and start over

If you are having issues logging in, there are several options available to you.

Click on the link for the steps to change your email address.

For an Account Recovery Request, please use this link.

Simply to have help signing into your account, click here.

If you absolutely have to clear and start over, which will mean you will have to re-enter everything,

Go to the left menu and click on Tax Tools>Clear and Start Over

Unlock tailored help options in your account.