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New Member
posted Jun 3, 2019 1:43:48 PM

Why can't I sign in to my 2018 turbotax file?

0 24 7866
24 Replies
Level 3
Jun 3, 2019 1:43:49 PM

Hi borderterriers,

Below is some info on how to access your account. Hope this helps! 🙂

https://ttlc.intuit.com/replies/3302318

New Member
Dec 21, 2019 12:25:01 PM

Where it the proof of filing my 2018 tax return?

 

Level 15
Dec 21, 2019 12:31:34 PM


@wesaul wrote:

Where it the proof of filing my 2018 tax return?

 


If you e-filed the 2018 tax return and it was accepted by the IRS, then the PDF download will include the Postmark Report which has the date/time the tax return was transmitted and the date it was accepted by the IRS, if accepted.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

New Member
Jan 29, 2020 8:54:46 AM

Need to sign in to 2018 taxes so I can finish

Intuit Alumni
Jan 29, 2020 9:42:45 AM

If you need to file a prior year tax return you won't be able to do it with TurboTax online. You will need to complete it with our TurboTax Desktop version and then print and mail it. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984

 

New Member
Feb 2, 2020 11:43:14 AM
Expert Alumni
Feb 4, 2020 6:30:36 PM

Refer to this TurboTax Help.

 

This link may help you access a prior year tax return.

New Member
Feb 12, 2020 9:52:57 AM

Why cant i sign in my 2018 turbo tax account

Expert Alumni
Feb 12, 2020 10:08:51 AM

You must sign into your online account using the exact same user ID that you used to create the online account.   

If you cannot log into TurboTax at the Sign In screen, go down to I forgot my TurboTax User ID or password.

 

You can also try to find your TurboTax account with this link.  It will take you to Account Recovery, where you can get help signing into your account.

 

You can also go back to the Account Recovery tool again, but this time leave the data field blank.  Then choose the small blue link that says Try something else, and it will look you up by SSN and other parameters.

 

New Member
Apr 11, 2020 7:17:07 PM

I do not understand why I con not sign into my account for 2018

 

New Member
Apr 11, 2020 7:18:58 PM

I  have never heard of turbo tax desktop

Returning Member
Apr 13, 2020 7:34:41 AM

I need to print my 2018 return.  HELP

Level 15
Apr 13, 2020 7:36:41 AM


@lezbrn12 wrote:

I need to print my 2018 return.  HELP


To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Returning Member
Apr 13, 2020 7:40:37 AM

I need to print copy

New Member
Apr 15, 2020 5:35:02 AM

looking for my 2018 tax document

New Member
May 4, 2020 8:53:21 PM

I can not sign into my 2018 tax return. I need a copy of my 2018 tax return for the IRS. FOR I CAN RECIEVE MY FEDERAL TAX RETURN

New Member
May 4, 2020 8:55:32 PM

HOW CAN I GET A COPY OF MY 2018 TAX RETURN?

Employee Tax Expert
May 4, 2020 9:05:50 PM

You can log into TurboTax if you used the software in the past and log in to obtain the returns. 

 

Accessing prior year returns in TurboTax 

 

The other option is to order copies or transcripts from the IRS. 

 

Requesting copies of prior returns from the IRS 

New Member
Aug 17, 2020 6:50:30 PM

 I have followed the directions you give but cannot see my 2018 tax return. I am desperate this is holding up my student loan please help.

Level 15
Aug 17, 2020 7:45:17 PM

@jasminesjackson1 Did you forget how to access your account?

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online

 

NOTE:  Going forward---Print out a copy of your  tax return when you file it and save it for your records.  And save it as a pdf.  Then you will not be frantic when you need a copy.

 

SAVE YOUR TAX RETURN !

Saving a copy of your return as a PDF (in addition to the proprietary tax data format TurboTax uses) lets you open, view, and print your return using the free Adobe Reader or Foxit Reader software.

This is a lifesaver if your tax data file gets corrupted or if you no longer have the TurboTax software to open it in. The government also accepts a paper-filed return printed from the PDF.

Please note that TurboTax PDF files cannot be "read" by the TurboTax software the way the tax data file can, which means they cannot be used for amending, troubleshooting calculation issues, or for full prior-year transfer capabilities.

For specific instructions, refer to the Related Information section, below.

Related Information:

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-windows

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-mac•

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

New Member
Aug 30, 2020 5:24:04 PM

how do i download a copy of my 2018 tax return

Level 15
Aug 30, 2020 5:44:37 PM


@Bigo0826 wrote:

how do i download a copy of my 2018 tax return


If your 2018 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax  Returns & Documents".  Choose tax year 2018, and then click "Download/print the PDF" or if you just need the 2018 AGI, there is a link "View adjusted gross income (AGI.)"  If you can't find your 2018 return there, then you likely have multiple accounts and signed into the wrong one.   Many people end up with multiple accounts without realizing it.   Here's how to troubleshoot for multiple accounts (User IDs) :

 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

New Member
Dec 16, 2020 3:17:14 PM

I need to make a copy of my 2018 taxes 

Level 15
Dec 16, 2020 3:21:25 PM

@e6de684cOa58

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-windows

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-mac•