Why can't I get live support?

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It depends. You can try calling phone support here.

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@ahkiconway Your question was posted at 4:17 a.m. Live support is not available in the middle of the night.

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It seems that I paid my irs payment twice. I tried the phone number on my bank statement and it won’t give me a live person. What do I need to do to get that money back?

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