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kimstp30
New Member

Why can't I finish

 
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3 Replies
TiffanyL
Expert Alumni

Why can't I finish

May I ask are you receiving some kind of error message when trying to complete your e-file? Are you stuck somewhere within the program and can't move past a certain place?

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cc563
New Member

Why can't I finish

I can't move past putting in my Drivers license/routing number info/AGI number. 

DMarkM1
Expert Alumni

Why can't I finish

Try this. 

 

1.  Sign out

2. Clear your browser

3.  Sign back in

4.  Click "File" in the left hand menu

5.  Go through the filing steps fresh  

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