Why can’t I e file?

3 replies
22 views

Every time I try to fix what it says that is wrong it won’t let me. I’m stuck. How can I e-file?

TurboTax Free Edition Online

xmasbaby0

Level 15

You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you.

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Msbutner291

Level 2

My tax return is 688 and wondered why can’t I e file it

xmasbaby0

Level 15

@Msbutner291 We cannot see your screen or your tax return. Are you getting an error message or is your tax return being rejected when you try to e-file?

If it is being rejected:

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.