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You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you.
My tax return is 688 and wondered why can’t I e file it
@Msbutner291 We cannot see your screen or your tax return. Are you getting an error message or is your tax return being rejected when you try to e-file?
If it is being rejected:
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.
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