Why can't I download a state return?

brad-banta · ‎September 30, 2019

Critter · ‎September 30, 2019

Do you mean the state program or the state return? Which program are you using, which tax year ?

james1943 · ‎December 14, 2019

I mistakenly purchased turbotax deluxe 2019 without state and installed it. Later uninstalled it and purchased turbotax with state. I can't download state now with new program. Also doesn't ask for vertification code.

JakailaLO · ‎January 7, 2020

See this TurboTax FAQ for details on how to contact Support.

https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

Why can't I download a state return?