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brad-banta
Level 1
Sep 30, 2019 1:50 PM UTC
Question

Why can't I download a state return?

No text available

    3 replies

    Critter
    Critter
    Level 15
    Sep 30, 2019 2:00 PM UTC
    Do you mean the state program or the state return? Which program are you using, which tax year ?
    james1943
    Level 2
    Dec 14, 2019 7:01 PM UTC

    I mistakenly purchased turbotax deluxe 2019 without state and installed it. Later uninstalled it and purchased turbotax with state. I can't download state now with new program. Also doesn't ask for vertification code. 

    JakailaLO
    Level 8
    Jan 7, 2020 8:52 PM UTC

    See this TurboTax FAQ for details on how to contact Support.  

    https://support.turbotax.intuit.com/contact/

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