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Why can I not go from e-file to mail in file for my 2018 taxes?

I had oer contributed to 401k but then fixed it with 1099R. But turbo tax cannot handle the excess 401k in the W2 summary calculations. So cannot efile. How do I got to mail in file. I don't see the option. I've also paid the fee (today on a Sunday - is that the reason - will the toggle get activated tomorrow?) Please help?
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1 Reply
DawnC0
Intuit Alumni

Why can I not go from e-file to mail in file for my 2018 taxes?

It is not the payment of the TurboTax fees preventing you from filing by mail, it is the payment of your tax bill.  Go back through the File section in TurboTax.  When you come to the screen that asks how you want to pay your tax bill, choose a different method.  You do not have to pay through TurboTax.  You can choose Check or Money order and either write a check or use the IRS website to pay your tax bill.  IRS - Make a Payment

There are several different ways to pay your tax bill in TurboTax.

If you already filed your return with the IRS, choose a payment option through the IRS instead of trying to pay through TurboTax.

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