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waddlej
New Member

Why can I not file for free?

 
1 Reply
TerukoL
Employee TurboTax Specialist

Why can I not file for free?

You can start your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade. 

Please read the following TurboTax FAQ's listed below: 

Is the TurboTax Free Edition is right for you?

Learn how to downgrade your TurboTax product. 

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