Why am I getting emails from turbo tax to start my return at my old unused email address?

[cara730]

i changed my email address.  turbo tax sends email to my old address

[DaraLO]

Did you change your email on the account, or did you create a new account with a new email address?  It may be that you now have multiple accounts.  Refer to the following Help Article to confirm how many accounts you have:  How many Intuit accounts do I have with TurboTax?

To deactivate an unwanted account, please contact us via telephone and we can assist you.