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wayne-jefferson2
New Member
posted
‎January 21, 2020 6:42 PM
last updated ‎January 21, 2020 6:42 PM

Why am I being charge for using turbo tax if it’s suppose to be free

 
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3 Replies
rjs
Level 15
Level 15
‎January 21, 2020 6:48 PM

Why am I being charge for using turbo tax if it’s suppose to be free

You indicated that you are using TurboTax Deluxe Online. TurboTax Deluxe is not free. Only TurboTax Free Edition or IRS Free File is free.

 

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DtrestleG
Returning Member
‎February 3, 2020 8:00 PM

Why am I being charge for using turbo tax if it’s suppose to be free

Since I didn’t have a choice to the free version I won’t be using TurboTax ever again .

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EbonyL122824
Intuit Alumni
‎February 3, 2020 8:13 PM

Why am I being charge for using turbo tax if it’s suppose to be free

You are able to begin your tax return using TurboTax Free Edition, but if you do not qualify for it, you will be prompted to upgrade.

 

Please see the following link for tax situations covered in TurboTax Free Edition.

https://ttlc.intuit.com/community/choosing-a-product/help/is-turbotax-free-edition-right-for-me/00/2...

 

To see what you are being charged for please follow the instructions in the following FAQ.

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

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