Why a 50% increase in the basic software cost?

Forum|Forum|7 years ago
June 1, 2019
8 replies
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TurboTax Basic Windows

Critter

Level 15

The price on the TT website is the same as last year ... <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download/">https://turbotax.intuit.com/personal-taxes/cd-download/</a>

Or did you buy the program from a reputable reseller like Amazon for less last year ?

Critter

Level 15

Or did they have an early season discount last year for $19.99? You may wish to wait until the program is out for the discounted early season price. Personally I would never pre order the program since there are better prices in the stores & online later.

xplorer10Author

Level 2

Last year was $19.99 plus tax. This year $29.99 plus tax from Intuit. Checked my Intuit account to verify

mesquitebean

Level 15

What was the date on your invoice when you bought it last year? As Critter suggested above wait a while, and it may drop. Prices are lower in early season historically. I suspect there will be discounts in the CD/download products once online TurboTax opens up the first week of December.

mesquitebean

Level 15

Also be aware, as you may know from your last year product, the Basic Edition does not include a state program, and cannot import from ItsDeductible.

xplorer10Author

Level 2

Last years order was dated 11/08/2015, this years is 11/04/2016. Mine has been $19.99 for the past several years. Until now.

xplorer10Author

Level 2

Don't need a state program in the State of Washington

Critter

Level 15

If you have already paid then you will need to contact TT support to discuss this further ... if not simply wait.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.