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All you can do is wait.
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**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Most phone service has been curtailed.
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you could try the taxpayer advocate in yor state
https://www.irs.gov/advocate/local-taxpayer-advocate
click on your state to get phone number.
no guarantees.
Well that’s not telling me anything I need to know who do I send my info too I have literally got every loan student accoint there is I can not verify online I have 6 kids I have no income so somebody get together with the irs so we can firgue out to verify our identity
They are closed all state buildings are closed
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