Which Account Did I Use?

Forum|Forum|4 years ago
January 26, 2022
1 reply
0 views

Hello,

Last year I was going back and forth between paid and IRS free file. In order to not loose input data at one point I created a second account. Now I don't remember which one went to filing completion.

1. How do I find out which account I filed with?

2. How do I delete the other account?

Thanks,

Steve

TurboTax Deluxe Online

Best answer by Critter-3

Open each return and look at the filing status ...

DoninGA

Level 15

Online accounts cannot be deleted.

You have to sign onto your online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"