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goettmann08
New Member

Where is my turbo tax disc you charged me in Nov on AMX

 
1 Best answer

Accepted Solutions
Kat
Level 15
Level 15

Where is my turbo tax disc you charged me in Nov on AMX

It sounds like you may be a TurboTax Advantage member.  First, check your order status by using the link below.  Be sure you are signed into your primary TT account before clicking on the link.

https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

Then, check your Advantage account info to make sure everything is still current.  See instructions below.

https://ttlc.intuit.com/replies/3301324

If you are an Advantage member, there should be a complimentary download of your chosen program in your TurboTax account. 

Finally, if you still need assistance, follow the instructions below to to contact TurboTax Customer Support during business hours.  A Support rep will be happy to assist you.

 https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

View solution in original post

1 Reply
Kat
Level 15
Level 15

Where is my turbo tax disc you charged me in Nov on AMX

It sounds like you may be a TurboTax Advantage member.  First, check your order status by using the link below.  Be sure you are signed into your primary TT account before clicking on the link.

https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

Then, check your Advantage account info to make sure everything is still current.  See instructions below.

https://ttlc.intuit.com/replies/3301324

If you are an Advantage member, there should be a complimentary download of your chosen program in your TurboTax account. 

Finally, if you still need assistance, follow the instructions below to to contact TurboTax Customer Support during business hours.  A Support rep will be happy to assist you.

 https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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