Where is my stimulate payment...

[robtm]

go to irs.gov and click on Get My Payment to check on your payment status

[kcarmer23]

Get my payment says not enough information and I filed our taxes with Turbo Tax in March and the IRS took the taxed due out of our account the first week in April.  So they have the information but we did not receive any stimulus money and we are qualified for the full amount.   Online I see there is problem with people who filed using Turbo Tax and HP on line services .  Is Turbo Tax doing anything to help the IRS correct this problem?  We are like a lot of others and need our Stimulus money to make it thru next month.