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where is my running tax bill/refund. used to be at the top left of the screen

 
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12 Replies
PaulaM
Expert Alumni

where is my running tax bill/refund. used to be at the top left of the screen

It's still there in the upper left part of your screen. Select the arrow by 'Explain my taxes' to view. 

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mos786
New Member

where is my running tax bill/refund. used to be at the top left of the screen

No not showing for me - There is no "explain my taxes" option 

 

JohnB5677
Expert Alumni

where is my running tax bill/refund. used to be at the top left of the screen

It is showing that you are in the Online version of TurboTax.

 

The screen dose toggle back and forth to show the tax meter.

As @sharonspringsipscom stated, it is on the top left side

 

            

 

    

 

Please contact us again with any additional questions or to provide some additional details.

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mos786
New Member

where is my running tax bill/refund. used to be at the top left of the screen

Nope. Not on mine. Why? I can't see it. Been using your tool for goodness 20+ years if I am saying its  not there its not there..... lol

LeticiaF1
Expert Alumni

where is my running tax bill/refund. used to be at the top left of the screen

When you first login, and you are at the Tax Home it does not show.

 

 

Once you are in the return, entering information, or in the review section of the return, then the top information starts to show.  

 

 

Let us know if you continue having difficulties with this.  

 

@mos786 

CA6
Level 2

where is my running tax bill/refund. used to be at the top left of the screen

I still dont see it.  I have the same challenge as original poster.  I dont see explain my taxes nor do I see the running tax number.

SharonD007
Expert Alumni

where is my running tax bill/refund. used to be at the top left of the screen

The running total of your refund or tax due doesn't show up until you enter all of your income and do the Federal Review. 

 

If you want to see the monitor, after you enter your first income document, you can skip to Federal Review.  Once you do the review and return to your income, you will see a running total.

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Maurita
New Member

where is my running tax bill/refund. used to be at the top left of the screen

That's dumb. 

where is my running tax bill/refund. used to be at the top left of the screen

Having the same issue - long-time user, also.

 

ScreenShot Tool -20240415123252.png

where is my running tax bill/refund. used to be at the top left of the screen

How is the average user supposed to know that? 

Can we please ask Intuit to go back to the original format, where it always shows the progress of what you owe or refunded?

where is my running tax bill/refund. used to be at the top left of the screen

I did as you suggested. Entered a couple of income documents. Went through the review and stopped short of entering payment info.  The progress amount due/refunded is still not showing.

This is nuts and I hope turbotax fixes it for next year so that it always shows at top, from your very first income entry.

CatinaT1
Expert Alumni

where is my running tax bill/refund. used to be at the top left of the screen

Here is a FAQ: Why don’t I see the tracker that shows my refund or taxes owed?

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