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Level 2
February 26, 2026
Question

Where is my refund?

  • February 26, 2026
  • 7 replies
  • 168 views
No text available

    7 replies

    CatinaT1
    Level 15
    February 26, 2026

    Your refund may have been offset. The IRS and state governments can intercept refunds to pay for certain past-due debts (such as back taxes, child support, or student loans).

     

    How to check for an offset:

     

    • The IRS Hotline: Call (800) 304-3107 for automated details regarding tax offsets.
    • Official Notice: You will typically receive a letter in the mail explaining the specific debt and the amount withheld.

     

    If you used "Pay with Refund": 

     

    If the IRS "Where’s My Refund" tool shows your funds were released but you haven't received them, please note that Intuit does not hold these funds. You will need to contact the Santa Barbara Tax Products Group (SBTPG) directly:

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    February 27, 2026
    No text available
    CatinaT1
    Level 15
    February 27, 2026

    Your refund may have been offset. The IRS and state governments can intercept refunds to pay for certain past-due debts (such as back taxes, child support, or student loans).

     

    How to check for an offset:

     

    • The IRS Hotline: Call (800) 304-3107 for automated details regarding tax offsets.
    • Official Notice: You will typically receive a letter in the mail explaining the specific debt and the amount withheld.

     

    If you used "Pay with Refund": 

     

    If the IRS "Where’s My Refund" tool shows your funds were released but you haven't received them, please note that Intuit does not hold these funds. You will need to contact the Santa Barbara Tax Products Group (SBTPG) directly:

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"