Skip to main content
Level 1
March 13, 2021
Question

Where do i enter my license code?

  • March 13, 2021
  • 2 replies
  • 7 views
cd did not work.  I logged into the website and now I don't know where to enter my license code.

    2 replies

    Level 2
    March 13, 2021

    This comes up just before you e-file, for authentication purposes. They ask for your DL #, and dates of expiration and issue.

    Level 2
    March 13, 2021

    Oops! I gave a wrong answer! I think you are trying to install the CD on your computer. The licensee code will be asked for after you have installed the software and when you start up the tax software for the first time.

    AmyC
    Level 15
    March 17, 2021

    If the cd did not work, you will need to return it to your place of purchase. The license code is not used online.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"