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Br782701
Returning Member

When you converted from Microsoft 10 to Microsoft 11, the 2024 turbo Tax icon disappeared from my desktop

When you converted from microsoft 10 to microsoft 11, my 2024 turbo tax icon dissappeared from my desktop

 

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2 Replies

When you converted from Microsoft 10 to Microsoft 11, the 2024 turbo Tax icon disappeared from my desktop

MY UPGRADE NOTES

All my programs back to and including 2019 open and run.  I did have a problem getting 2024 to update.   So ended up having to reinstall 2024.  It didn’t ask or tell me I needed to use Cloud storage or backup or OneDrive or sign into anything online.   One Drive wasn't activated.  I wasn't using it in Win 10 and it stays empty on Win 11.   And I’ve never set up a Microsoft account.   

 

Here are my notes…….

 

6/12/25 I updated my Windows 10 to Windows 11. Had trouble getting Turbo Tax 2024 updates (my 2023 program updated ok). Got error 1603. My Windows was updated. Tried lots of things, turning off A/V, restarting many times, clearing cache & cookies, updating Windows, etc. Got stuck with MS Net Framework. I seem to have Net 6 under Program Files (x86) instead of Net Framework 4.8. So I finally decided to uninstall TT and reinstall. Went to Settings-Apps-TurboTax 2024 and uninstalled.


6/15/25 Sunday. Logged into my Intuit Account - Products and downloaded 2024 again
Windows_PC_TurboTax_Download (2).exe 409,926 kb. My first download was 1/3/2025 363,627 kb

Installed it. It never asked for my License Code or to download my state. After it installed, it didn't automatically start so I clicked on the Desktop Icon to start. It asked me if I wanted to update. I did and it only updated California (to release 5/8/25). I think the new download had the current federal updates. All my returns were listed and opened.

When you converted from Microsoft 10 to Microsoft 11, the 2024 turbo Tax icon disappeared from my desktop

installing W11 on W10 results in the entire drive being wiped. A new registry is created which contains nothing from the W10 registry.  if it's within 10 days of upgrading to w11 there is a procedure to revert to w10.

if you want to go back see this

https://support.microsoft.com/en-us/windows/go-back-to-the-previous-version-of-windows-4fdf8a9e-ddc9... 

 

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