When will form 8911 be available?

[hcatkinson]

I spoke to your rep who had to check with a supervisor and was told that form 8911 would be available on 2/21 since the email you sent was in error (indicating that it was available.   I cannot complete my taxes without the form since I keep getting error messages on the review.

[morr984822]

I have access to Form 8911.  Are you trying to access it via Forms? That's how I found it

[CatinaT1]

Additional updates are being made to form 8911 around February 28th. Please check back after that date to check for your eligibility to receive the credit.

[keiths87]

I've been waiting for weeks to file my taxes.  The estimated arrival date for this form in turbotax is always one week away.  Has anyone had any luck filing with other services?  I saw on forums people that installed home chargers filed at free tax usa without any problems.  Thanks!

[CatinaT1]

TurboTax is aware of issues with the Energy Credit and is working with Developers to resolve the issues.  The IRS made updates to Form 8911 Alternative Fuel Vehicle Refueling Property Credit. TurboTax is planning to make updates around this by 03/02/2024. Please check back then to be sure you are eligible to receive this credit.

[Bigsky]

What exactly needs updating?

Downloaded from IRS site, form looks fine as far as what the IRS needs.

Ditched previous tax software because of no support for 8911, was told that ttax would support it.  Filing my taxes has been delayed for at least two weeks because of this "check back to make sure credit applies to you" message.  And the date keeps getting pushed out.

Have done taxes by hand, they are ready to file.  Should this delay keep pushing out past this new date,  I will file by mail and get my money back.  As is, software is useless to me.

[fognet]

No i have been trying to file my 2023 taxes now for almost a Month. Turbotax will not allow me to file unless i complete form 8911. I keep getting delays on when I can complete the form. Now i have to wait until 1st week in March. I refuse to use Turbotax next year.

[CatinaT1]

This was updated with yesterdays update. 

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

[Bigsky]

I am not using TurboTax online.  Nothing cache or otherwise to clear what appears to be a flaw in this software. No cache clearing ever will clear or stop TurboTax noties that keep pushing farther out and farther out the alleged update to form 8911 that is still not coming.

Using Desktop version.  Updated as of the last update on 2/21, which is the date TurboTax said form 8911 would be fixed.  It still is not.

I checked the FAQ link for answers, could not find the main question: when will TurboTax finally fix form 8911?

The disappointment is that I switched to TurboTax because I was led to believe that it supported form 8911.  That so far is misleading at best.  And switching to a software that cost TWICE AS MUCH as the one I was using to get the very same results.

I already let seller know that I intend to get a refund on the software on the basis of it being flawed and useless to me as it cannot do my taxes for me.

[DoninGA]

@Bigsky Did you update your software today?

Click on Online at the top of the desktop program screen.  Click on Check for Updates

[Bigsky]

Been there, done that.  Plenty.

There is nothing to update.

The latest message regarding IRS form 8911 that the software displays is that TurboTax plans to update the form (again) on or around 3/5

Meanwhile, cannot e-file.  Software behavior already explained plenty in this thread.

Already delayed at least two weeks waiting for this fix that keeps pushing out.   If I cannot do and e-file my taxes, TurboTax is 100% worthless for me.  Full stop.  But I am out a pretty penny, though.

[Bigsky]

I was waiting for yet another update to the software that indicated to check back by 3/5.

There is a new software update available today.

Installed it, review did not find any more errors with IRS form 8911.  Clean error check.  Nothing found.

Printed out and saved tax forms before filing.  TurboTax did not tell me that there were errors with tax form, either!

So it looks as if I am ready to e-file.

TurboTax, about time!

Yay, thank you so very much!!

I am a happy satisfied camper now and apparently will be able to e-file my taxes shortly.

Very willing to ignore the pricier cost of this software when it can and will do my taxes for me just fine.  It has.