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If this issue is not resolved, please contact our Phone Support, they can take a payment over the phone and walk you through continuing to e-file.
If using Windows 10, please see TurboTax FAQ below.
TurboTax FAQ - What is the TurboTax phone number?
https://ttlc.intuit.com/replies/3300041
Why am I unable to continue to payment in TurboTax on Windows 10
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