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1quentin-rivers5
Level 2
June 14, 2020
Question

When trying to E-File my 2019 return I got the error "...difficulty recognizing the data in the return you are sending". Is there a workaround that will fix this?

  • June 14, 2020
  • 1 reply
  • 12 views
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1 reply

A
Anonymous
June 14, 2020

see this link

https://ttlc.intuit.com/community/after-you-file/discussion/when-i-attempted-to-file-federal-and-state-i-received-an-error-stating-intuit-system-having/00/319728

M
mesquitebean
Level 15
June 14, 2020

@ 1quentin-rivers5 

That thread linked above was from last year and may or may not be the same as your issue.  There is a fairly common efile issue that many foreign filers (if applicable) are having this year that is different.  The cause and workaround are also different this year depending on the exact error message.    Look at your error message in its entirety.   You only mentioned the first part.   Is there an error code lower down in it? 

 

For instance, are you in a foreign country, and getting one of these similar SMS error messages:

 

601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

or

601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Contains invalid digits.

 

If so, we can give you the current info on how to correct that and what other foreign filers have had to do to continue to efile.

 

If that's not your issue, then see if your error message has a different error code you can mention in this thread.

1
1quentin-rivers5Author
Level 2
June 28, 2020

@mesquitebean 

The error message I am still receiving is

 

601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits. 

 

I am currently in South Korea trying to e-file while using my wife's stateside cell-phone number.

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