turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

When I try to activate my Amazon-purchased TurboTax, I get the following error: "This license code is already linked to another account. Try another account." Why?

I don't think I have another account. What can I try that will get me past this obstacle?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

When I try to activate my Amazon-purchased TurboTax, I get the following error: "This license code is already linked to another account. Try another account." Why?

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question