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When i sign in, it brings up the wrong taxpayer. How I can I sign in to my account?

 
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CarissaM
Intuit Alumni

When i sign in, it brings up the wrong taxpayer. How I can I sign in to my account?

When using the online edition, you can only file one person's tax return per account. If you file any additional tax returns on the same account, it will override the other information. This makes the old information unable to be retrieved. 

https://ttlc.intuit.com/replies/3288574

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3 Replies
CarissaM
Intuit Alumni

When i sign in, it brings up the wrong taxpayer. How I can I sign in to my account?

Did you file an additional persons return using the same account?
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**Mark the post that answers your question by clicking on "Mark as Best Answer"

When i sign in, it brings up the wrong taxpayer. How I can I sign in to my account?

I did.  At this time, I cannot find my account that I've been using for over 10 years.
CarissaM
Intuit Alumni

When i sign in, it brings up the wrong taxpayer. How I can I sign in to my account?

When using the online edition, you can only file one person's tax return per account. If you file any additional tax returns on the same account, it will override the other information. This makes the old information unable to be retrieved. 

https://ttlc.intuit.com/replies/3288574

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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