turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mfox673
New Member

What's a document number?

What's a document number?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ErinH
Intuit Alumni

What's a document number?

This issue tends to come up with New York residents. The document number is an 8 or 10 digit alphanumeric number found either on the back of the license or lower right hand corner.   It is not the same as the drivers license number. Please see this link for a visual:

https://dmv.ny.gov/id-card/sample-photo-documents 

If you are not a NY resident please respond here.

View solution in original post

2 Replies
ErinH
Intuit Alumni

What's a document number?

This issue tends to come up with New York residents. The document number is an 8 or 10 digit alphanumeric number found either on the back of the license or lower right hand corner.   It is not the same as the drivers license number. Please see this link for a visual:

https://dmv.ny.gov/id-card/sample-photo-documents 

If you are not a NY resident please respond here.

chrislc05
New Member

What's a document number?

I had the same exact issue but realized that the NYC id I had doesn't have the document number or an issue date; it wouldn't allow me to move on without placing something in those boxes. I bypassed this problem by clicking the 3rd option, "I don't have an id available" (paraphrased here) and it then allowed me to sign a disclosure form telling NY authorities that I authorize TurbTax to e-file my return and then it went through.
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

Manage cookies