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New Member

What is the number to talk to someone live

3 Replies
Level 15

What is the number to talk to someone live

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.


To call TurboTax customer support

They are available from 5 a.m. to 9 p.m. Pacific time


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

What is the number to talk to someone live

Im at the end of preparing and sending my taxes.  I've been asked for my email address and I haven't used it for a number of years.  Cant the code be sent to my phone?


Expert Alumni

What is the number to talk to someone live

Please see this TurboTax FAQ for more information if you are having trouble with your verification code


You can update your email address.

  1. Select Not your current email address?
  2. Select account settings.
  3. On the Intuit Account screen, update your email address under Sign In Security.
  4. Return to the File section and select Start next to Step 3.

Your new email address will be listed on the verification code page and you’ll receive another verification code at that address.

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