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June 1, 2019

You need to file a paper return if you are including a substitute W-2 (Form 4852). Please see the FAQs below for instructions.

How do I print and mail my return in TurboTax Online?  

If you haven't already paid your TurboTax fees (if any), you'll be prompted to do so before you can print.

Instructions
  1. Sign in to your TurboTax Online return.
  2. Select File and you’ll get to the [Your name], just (…) more steps and we'll file your returns screen.
  3. Complete Steps 1 and 2 if you haven’t already done so, then select Start next to Step 3.
  4. On the Let’s get ready to e-file screen, select File by mail, then on the pop-up screen make sure you select File by mail for federal and all of your states.
  5. Once you have changed your payment method to credit or debit card, follow the onscreen instructions to print your return.

Important: To prevent identity theft, we recommend that you mail your return from a post office or give it directly to your mail carrier.