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See this TurboTax FAQ on how to find your AGI
https://ttlc.intuit.com/replies/3301618
You can get free 2019 tax transcript from the IRS
https://www.irs.gov/individuals/get-transcript
If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.
If you filed an amended return use the AGI on the first filed tax return.
If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.
the worse that can happen is that $0 doesn't work either. if nothing works, and that happens in some cases, you'll have to file by mail. if you mail it, use a method where you can track it or get proof of delivery.
you can use a private delivery service limited to:
Private Delivery Services
you can use certain private delivery services designated by the IRS to meet the "timely mailing treated as timely filing/paying" rule for tax returns and payments. These private delivery services include only the following.
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UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air, UPS 2nd Day Air A.M., UPS Worldwide Express Plus, and UPS Worldwide Express.
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FedEx First Overnight, FedEx Pri-ority Overnight, FedEx Standard Over-night, FedEx 2 Day, FedEx International Next Flight Out, FedEx International Priority, FedEx International First, and FedEx International Economy.
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DHL Express 9:00, DHL Express 10:30, DHL Express 12:00, DHL Ex-press Worldwide, DHL Express Enve-lope, DHL Import Express 10:30, DHL Import Express 12:00, and DHL Import Express Worldwide.
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