Skip to main content
TurboTax
Community
TurboTax
TurboTax

19 replies

tykiajblunt
Level 2
Jun 6, 2019 7:46 AM UTC
So what is reference code # 2-221-702 exactly? I'm just not understanding the definition  
clemmie4471
Level 2
Jun 6, 2019 7:46 AM UTC
2-221-702
maureenb61
Level 2
Jun 6, 2019 7:46 AM UTC
It's a glitch. They are fixing it he said. I called Turbo Tax and they said if you have more than 1 1095-A then ppl are reporting this message and not able to file. He said try again in a few days.
amphead1
Level 2
Jun 6, 2019 7:46 AM UTC
I got that code almost 2 weeks ago and after submitting and calling Turbotax , I came to the conclusion that it's best to go to H & R Block online. This glitch will never be fixed and they want you to upgrade.
DoninGA
Level 15
DoninGALevel 15
Level 15
Jun 6, 2019 7:46 AM UTC

This is a known problem for a Form 1095-A.  See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4670562-check-this-entry-form-1095-a-reference-code-2-221-702

rao1
Level 2
Jun 6, 2019 7:46 AM UTC
Even with the error code, I could go to the filing stage. The FAQ doesn't say whether I can file my taxes or not. Or is it an implicit "NO"?
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Explore your options
Terms & ConditionsAccessibility statement
Sitemap
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.

About Cookies Manage cookies

TRUSTe nResult Certified e-File C-Level Security Certification
Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2026. All rights reserved.

About Cookies Manage cookies

Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

À propos des témoins Gérer les témoins