@tinyspena
It could be that you are using an old bookmarked URL.
I've had constant issues with my old bookmarked page URL:
https://turbotax.intuit.com/personal-taxes/itsdeductible/
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But there's a new page URL, that correctly goes to a page that looks almost identical,
https://itsdeductibleonline.intuit.com
use that one instead to log in, and edit your old bookmark (if you have one)
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TTX needs to change the re-direct from the sign-in on that older webpage for those users who have the old bookmark, and don't realize there is a new one. Should be simple if anyone at TTX is actually paying attention.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*