What happend to my Posts?
Whenever you sign up for TurboTax, they ask you make a 'USERNAME" that username is unique to you BUT TT also make a USERID and that userID is digits only and both are associated.
Anyway your USERNAME has email and phone associated with it as well.
This morning when I tried to log in to Community Message board. There is automatic autosave showed up. My password was filled in BUT USERNAME section was empty. I typed in USERNAME.
What happened next is TT assumed this is new account and assign a new USERID (digit number created by TT) to my USER NAME. Now all of my posts are gone.
Even though USERNAME is same but is sort of disassociated from my previous USERID. How do I correct it? Who do I contact? Is there any admin for these message boards?
I tried to contact TT and they are product support specialist and I assume they don't deal with message boards. I spent half an hour with her and she either could not understand what is the problem or I could NOT explain to her what is issue and what I am trying to achieve.
How do I get my earlier post?
I tried to search box and my earlier posts show up as anonymous posts.
