What does Reference Code 9-945-263 mean?

[jgregory118]

What does Reference Code 9-945-263 mean

[Mike9241]

Deductible Home Mortgage Interest Wks: Your calculations could not be completed. we can't see your returns 

[BHobon]

I am seeing the same error message; however, mine reads:

Deductible Home Mortgage Interest Wks:  Your calculations could not be completed.  Reference code: 9-945-263.

Called into support, and the tech responding stated she did not know what this error was.

[Julasanchez59]

Mine also states the same?? Not sure why?

[jgregory118]

But why?  I entered all the information straight from my 1098.

[DahDee2KOA]

Mine is also the Deductible Home Mortgage Interest Wks.

I have filled out everything in the forms, every line, every detail as needed but i continue to get this error and I am afraid to move forward or submit.

[OldReliable]

Yup. Same here. I am trying signing out, and then back in to see if the same issue pops up.

[OldReliable]

Signing out, and then coming back in seems to have done the trick for me. Since I am sure I put in the mortgage stuff right, I am going to go with it! Good luck everyone!

[DahDee2KOA]

OKAY... I figured it out for mine!!!

I was filling out the fields from my 1098 using the full numbers, Integers and decimals. 

When I went back to the form and rounded to the nearest dollar (like they do with HRBlock forms) my Federal Review went through without issue.

EX. 2829.12 = 2829  or 1888.68 = 1889

[pabalite]

Thank you very much.   Signing out / back in worked for me too

[darleneb]

I got this on 2/27, checked this forum, and saw that signing out & signing back in fixed the error.  I did that and it worked!

[Critter-3]

There was a recent program update to cure this issue ... logging out seems to cure the disconnect.  Also feel free to round numbers per the IRS rules at anytime ... the program ignores the pennies automatically. 

[oztrainer]

Thanks! This worked for me too!

[chadandlisa]

What did you do to resolve the problem?

[lt0755]

It means when you entered you 1098 Mortgage statement you didn't finish the questions for the refinance section.