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null128
New Member

What does "null" mean when I try to e-file my tax return?

 
6 Replies
moneypauper
New Member

What does "null" mean when I try to e-file my tax return?

When you receive a "null", it means the software encountered an unexpected condition that it couldn't deal with.  This can occur from any number of possible conditions.  You may consider referencing the following link to report the software issue to Turbo Tax:  https://ttlc.intuit.com/questions/1754461-how-do-i-report-a-problem-defect-or-bug-with-turbotax-soft...

Johnbree
New Member

What does "null" mean when I try to e-file my tax return?

what does that mean, it says my state was accepted but it says null state e file

Nylah1585
New Member

What does "null" mean when I try to e-file my tax return?

What does null mean when I efile

BarbaraW22
Expert Alumni

What does "null" mean when I try to e-file my tax return?

There may have been a communication or connection error on your computer. Please try these steps to resolve the issue:

 

  1. Close TurboTax, restart your computer, and reopen TurboTax. Try to submit your return again.
  2. Delete your  temporary internet files (cache & cookies). Please click on the common browser below for instructions on how to delete your temporary internet files. Once completed, log back into TurboTax and try to submit your return.

 

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Mich1971
New Member

What does "null" mean when I try to e-file my tax return?

I'm state says null state exile what do I do to change that or wait for it to be accepted

AmyC
Employee Tax Expert

What does "null" mean when I try to e-file my tax return?

If you are using Internet Explorer, change browsers.

If you are not using Internet Explorer, try the steps mentioned above.

If you are still unable to transmit, try logging in with a different device.

@Mich1971

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