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Level 1
Oct 28, 2021 2:11 AM UTC
Question

What does it mean when it says, "A server problem occured while processing the refund transfer? what is it that im doing wrong?

Why cant I efile?????

2 replies

Level 8
Oct 28, 2021 2:25 AM UTC

Refund transfer is closed for 2020 taxes.  You will need to pay with a credit card.  If you still cannot e-file after paying for your TurboTax, you will need to print and mail your return.

Mike9241
Level 15
Level 15
Oct 28, 2021 5:12 PM UTC

e-filing is closed for 2020. you can not use your refund to pay Turbotax fees - only allowed an e-filed return. so you'll have to pay by other means and paper file your return.

Mike9241