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Level 1
October 28, 2021
Question

What does it mean when it says, "A server problem occured while processing the refund transfer? what is it that im doing wrong?

  • October 28, 2021
  • 2 replies
  • 12 views
Why cant I efile?????

2 replies

Level 8
October 28, 2021

Refund transfer is closed for 2020 taxes.  You will need to pay with a credit card.  If you still cannot e-file after paying for your TurboTax, you will need to print and mail your return.

Mike9241
Level 15
Level 15
October 28, 2021

e-filing is closed for 2020. you can not use your refund to pay Turbotax fees - only allowed an e-filed return. so you'll have to pay by other means and paper file your return.

Mike9241