turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What do I do now that a correct electronic signature pin has caused my federal and state tax returns to be rejected because TurboTax says the number is correct?

TurboTax says the number is incorrect.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

What do I do now that a correct electronic signature pin has caused my federal and state tax returns to be rejected because TurboTax says the number is correct?

Ok ... the feds reject returns not TT ... and if the fed was rejected the state was also not sent.

 

So what is the exact error message and/or rejection code ? 

 

What do I do now that a correct electronic signature pin has caused my federal and state tax returns to be rejected because TurboTax says the number is correct?

I figured out the answer myself.  I went on the IRS website and received a 2023 identity pin.  It was easy because I applied for one in 2022.  After I put the pin into TurboTax, I had no trouble with my pins for 
TurboTax.  My husband did not need the IRS pin.

What do I do now that a correct electronic signature pin has caused my federal and state tax returns to be rejected because TurboTax says the number is correct?

@celticjohn36 

 

Going forward you will get a new IP PIN automatically each and every January in the mail from the IRS  and it must be entered on every return being filed during that tax year.  If you do not get one in the mail make sure you get the number online as you did this year.  

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies