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What do I do if the 1098 page won't load? Like I have logged in and out, restarted my computer, switched to a faster network & 10+ mins with the spinning wheel of death!

 
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JotikaT2
Employee Tax Expert

What do I do if the 1098 page won't load? Like I have logged in and out, restarted my computer, switched to a faster network & 10+ mins with the spinning wheel of death!

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

If this does not work, please comment so we can assist you further.

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