What can I do? Payment screen froze when electronic filing. Can't scroll down to see bottom of page. Can't X out of program. Only takes me to Terms of Service login?
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What can I do? Payment screen froze when electronic filing. Can't scroll down to see bottom of page. Can't X out of program. Only takes me to Terms of Service login?
posted
June 4, 20191:57 PM
last updated
June 04, 20191:57 PM
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What can I do? Payment screen froze when electronic filing. Can't scroll down to see bottom of page. Can't X out of program. Only takes me to Terms of Service login?
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