We have 5 person share Turbotax, but other person cannot install with error "This license code has already been associated with an account."

[eric2008]

Hi TurboTax support team,

We have 5 person share Turbotax, but other person cannot install with error "This license code has already been associated with an account."

Why，Can TurboTax support team answer the question?

Thanks

Regards

[Opus 17]

There is no such thing as a five person share TurboTax. The TurboTax user license allows one user to install copies of TurboTax on up to five computers that the user owns. You can also prepare multiple returns, including returns for other people. But the license does not allow, and has never allowed, one copy to be shared among five different people.  This year, that license is being enforced by requiring users to log into their TurboTax online account when they install the program for the first time. This locks one particular copy of the program and one license code to one user account. The only way you could install the program on a computer that you do not own, would be to give the other person your online username and password. And even though that workaround might allow the installation, it’s still a violation of the license.

[eric2008]

Thanks. Got it.

It is saying can be installed at 5 pc. I misunderstood it can be shared b/w 5 person.

I am confused, how many people install 5 copy in 5 pc for such tax software? it was misleading.

Regards