"We could not import this" CSV Error

Forum|Forum|5 months ago
January 14, 2026
3 replies
23 views

Hello, I'm trying to import a Crypto CSV using TurboTax Custom template.

Every time I try to upload that, I get the error 'We could not import this.' How can I fix it? Entering over 300 transactions manually isn't realistic. I don't have a service like Coinbase or Koinly to generate one CSV that contains everything, so I gathered the data myself and used the TurboTax template, but even that isn't working (screenshots attached for the error and the CSV). Please advise.

TurboTax Basic Windows

Mike9241

Level 15

The message I got was that the crypto section is not ready. Says by February, but updates have been late. Also, I don't see anything that suggests you have anything to report. I see only buys.

Mike9241

ikureijiAuthor

Level 2

You have to report the date of lots you sold as far as I know so I did list the date of the buys then sales, not sure what do you mean by crypto not ready, it’s a plain CSV file.

VolvoGirl

Level 15

It means that Turbo Tax is not ready to import it yet. There are many things not ready. Like the 1099R isn't available to enter until Jan 21.

Ulianovsky

Level 2

In my case the csv extension is not listed as supported. Seems to me like the service is not ready yet this year.

JamesG1

Level 15

The way that you report your cryptocurrency activity may be changing. This tax year introduces a new IRS tax form 1099-DA Digital Asset Proceeds From Broker Transactions.

IRS Form 1099-DA is required to be filed by brokers dealing with digital assets like cryptocurrency and NFTs (non-fungible tokens). Brokers, digital trading platforms, payment processors, and hosted wallet providers have to issue this form for all digital asset sales or exchanges starting from January 1, 2025.

IRS Form 1099-DA will be used by brokers to report proceeds from (and in some cases, basis for) digital asset dispositions to you and the IRS.

For your 2025 tax return, the IRS form 1099-DA will report the following transactions:

Disposed, sold, exchanged or transferred ownership of digital assets:

For another digital asset
For U.S. dollars or other currency
In exchange or trade for property, goods or services in any amount
To pay for broker transaction costs with digital assets

Use IRS form 1099-DA and your other records to report your income on your tax return.

You must calculate basis before you file your tax return.

@Ulianovsky

@ikureiji

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Ulianovsky

Level 2

Thanks JamesG1. But then how to report proceeds from decentralized platforms? The 1099-DA only has the activity on the issuing broker and may not reflect proceeds correctly because of that. The only way to accurately report proceeds realized across numerous platforms (non-brokers) is by providing TurboTax with the csv, as it's been done before.

Ulianovsky

Level 2

Intuit just clarified that the Gain/Loss csv is no longer supported. To enter transactions from arbitrary sources use instead the Universal Template csv.

The problem is that the instructions to upload the filled in template do not match the TurboTax UI and there's just no way to upload it. The actual path closest to the instructions is Wages & Income > Investment and Savings > Stocks, Cryptocurrency, Mutual Funds, Bonds, Other (1099-B, 1099-DA) > Add investments > Enter a different way > Upload. But that doesn't support csv files.

guanzo

Level 2

I got ChatGPT to create a python script that converted my 8949 CSV to a TXF file and imported it to TurboTax desktop. I don't understand why they removed the CSV import. Now we have to jump through more hoops to get the same result. So unnecessary and anti-user.