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If you need help getting your TurboTax Online User ID or password, go to our account recovery page and follow the instructions.
For more detailed information, go to Forgot your TurboTax User ID or password?
If you have changed your email address and can no longer access the email you used to sign up for TurboTax, you can submit a request to change your email here.
you can try signing into both accounts to view which account was used.
How To Obtain a Copy of Prior Year Return:
How To Obtain a Copy of Prior Year Return in TurboTax:
First, make sure you’re in the same TurboTax account as previous years. Then, if you haven’t already, you’ll need to upgrade (if you're in Free Edition) and pay for TurboTax before getting access to your filed return.
Payment instructions:
If you paid for TurboTax this year, you can download all of your returns, including prior years, until October 2018. (If you filed with Free Edition this year, you can get your current year return without paying until October.)
To access your current (if available) or prior year return:
If you need help getting your TurboTax Online User ID or password, go to our account recovery page and follow the instructions.
For more detailed information, go to Forgot your TurboTax User ID or password?
If you have changed your email address and can no longer access the email you used to sign up for TurboTax, you can submit a request to change your email here.
you can try signing into both accounts to view which account was used.
How To Obtain a Copy of Prior Year Return:
How To Obtain a Copy of Prior Year Return in TurboTax:
First, make sure you’re in the same TurboTax account as previous years. Then, if you haven’t already, you’ll need to upgrade (if you're in Free Edition) and pay for TurboTax before getting access to your filed return.
Payment instructions:
If you paid for TurboTax this year, you can download all of your returns, including prior years, until October 2018. (If you filed with Free Edition this year, you can get your current year return without paying until October.)
To access your current (if available) or prior year return:
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