turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

We bought the Turbotax Deluxe the other day and I installed it on to our computer. now it is asking me to upgrade to the deluxe that I have on my computer. WHY

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

We bought the Turbotax Deluxe the other day and I installed it on to our computer. now it is asking me to upgrade to the deluxe that I have on my computer. WHY

Because you are logged into the online version right now.  You are not currently in the desktop program that you installed on your computer.  Click the TurboTax Icon that is installed on your computer to get into the one you already bought and paid for. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies