Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
0604riley2429
New Member

We bought the Turbotax Deluxe the other day and I installed it on to our computer. now it is asking me to upgrade to the deluxe that I have on my computer. WHY

 
1 Reply
Vanessa
Level 3

We bought the Turbotax Deluxe the other day and I installed it on to our computer. now it is asking me to upgrade to the deluxe that I have on my computer. WHY

Because you are logged into the online version right now.  You are not currently in the desktop program that you installed on your computer.  Click the TurboTax Icon that is installed on your computer to get into the one you already bought and paid for. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.63m
Discussions

Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~