We adopted our foster children in 2019, so their names changed. We keep getting a rejection because of this. However, the information submitted is correct. What to do?

[jackpowl57]

When they were adopted did you have their names changed through the Social Security Administration? This may be the problem. Their names/social security numbers are not matching up. It is like a woman getting married, all of the appropriate agencies must have names updated.

[CatinaT1]

Persons on a tax return are verified against what is on file with Social Security.  Sometime people have two middle names or two last names.  You can try a different combination if this is the case.  Sometimes Social Security may only use one of the last names or may think part of the middle name is part of a last name.  Also verify you are using the right social security number with each child and the correct dates of birth.