Wanted to talk to a person but no place to put product.

[Sparkgapper1]

Why does my Basic not let me go beyond the COVID question. After checking NO returning to the main page it does not add to the list and when I check Next it go back to the COVID question.

[JamesG1]

Is this the COVID question that you are referring to?  Or is it something else?  Please clarify.

If the problem persists, you may want to consider:

• Clearing cache and cookies.  See this.  Or
• Closing TurboTax and accessing the software from another browser.

[Sparkgapper1]

Yes but it cleared during phone call when I restarted the app and it downloaded and upgrade. 

Tks for reply

WGB