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beachgobm
New Member

Want to pay with credit card?

I would like to pay turbo tax for state with credit card how do I get back?
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Accepted Solutions
AnthonyJ
New Member

Want to pay with credit card?

You are able to go back and change your payment method as long as your return is not in pending or accepted status.  However, if your return is rejected, for whatever reason, and you choose to mail in your return the TurboTax processing fees will be dropped

Below are the steps in removing/changing your payment method before you e-file

  1. Sign in to your account and open your return by selecting Take me to my return.
  2. Select File in the left-hand menu and proceed to the Just one more step screen.
  3. On this screen, select the first Revisit link (next to You've chosen to deduct your TurboTax fees from your federal refund).
  4. Select View Payment Options on the next screen, and then select Pay with credit card on the screen after that.
  5. Complete payment by entering your credit or debit card information.
  6. Continue to the Just one more step screen to make sure the Refund Processing Service has been removed. Step 1 should now show that you paid with your credit or debit card.

View solution in original post

8 Replies
AnthonyJ
New Member

Want to pay with credit card?

You are able to go back and change your payment method as long as your return is not in pending or accepted status.  However, if your return is rejected, for whatever reason, and you choose to mail in your return the TurboTax processing fees will be dropped

Below are the steps in removing/changing your payment method before you e-file

  1. Sign in to your account and open your return by selecting Take me to my return.
  2. Select File in the left-hand menu and proceed to the Just one more step screen.
  3. On this screen, select the first Revisit link (next to You've chosen to deduct your TurboTax fees from your federal refund).
  4. Select View Payment Options on the next screen, and then select Pay with credit card on the screen after that.
  5. Complete payment by entering your credit or debit card information.
  6. Continue to the Just one more step screen to make sure the Refund Processing Service has been removed. Step 1 should now show that you paid with your credit or debit card.

Want to pay with credit card?

after saving the tax it doesn't proceed to credit card
hector-27
New Member

Want to pay with credit card?

I'm trying to pay with my credit card but it just does not work, i do not get the options they mention in web page.

Want to pay with credit card?

You're posting in an old answered thread that won't show up as needing help.   You should start your own new thread at the link below so it will be in an active queue and show up to the whole forum as needing help and where you can be questioned.

When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters..  If you need more room, lower on the form you will come to another box with plenty of room to enter details.    This is a public Internet forum, so don't post any personal info.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>
ynot2
New Member

Want to pay with credit card?

When I try to pay with a credit card and hit "pay now" I get an "invalid " for my street address!!!
Won't let me pay...leaving the only other option to have money taken from my tax return with an
$39.99 fee for the service.  Not leaving me any choice. How can my address be invalid when it's taken
from the tax return information?  This doesn't smell right.

Want to pay with credit card?

@ynot2
Is your street address the same as your credit card billing address?  IAlso, it must be a US credit card with a US billing address.

You're posting in an old answered thread from 8 months ago that won't be seen by the bulk of the forum and show up as needing help.  See my comment right above yours which warned about that and told how to start *your* thread at the link provided above.    Or here's how to phone TurboTax Support for assistance.  They are open tonight until 9 PM Pacific (12 Midnight Eastern)..

FAQ:  What is the TurboTax phone number?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>
fangg
New Member

Want to pay with credit card?

When I try to pay with a credit card from US banks and hit "pay now" I get unrecognizable letter!!!
Won't let me pay and does not leave me any other choice.

Want to pay with credit card?

@fangg
This is an old already-answered thread from last year that will not show up in the forum as needing help.   You should start your own new thread at the link below where you can be questioned and assisted.   Or if you wish, see the comment right above yours on how to reach Customer Support.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>

When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters..  If you need more room, lower on the form you will come to another box with plenty of room to enter details.  This is a public Internet forum, so don't post any personal info.

I'll close this old thread.
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